Frequently Asked Questions

Do you deliver across India?

Yes. Aakriti Essentials offers delivery across India to serviceable locations.

How can I place an order?

Browse our products, select the product you want, add it to your cart and proceed to checkout. Enter your delivery details and complete the payment or select Cash on Delivery if available for your order.

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available for eligible orders and serviceable locations across India.

Do you offer prepaid payment?

Yes. You can securely pay online using the payment options available at checkout.

How long does delivery take?

Delivery time may vary depending on your location, product availability and courier service. Once your order is shipped, tracking information will be provided where available.

How can I track my order?

Once your order has been shipped, you may receive tracking information through your registered contact details. You can also contact our support team with your order number for assistance.

What if I receive a damaged product?

If your product arrives damaged, please contact us as soon as possible with your order number and clear photographs of the product and packaging. We will review the issue and assist you according to our return and refund policy.

What if I receive the wrong product?

If you receive a product different from what you ordered, contact us with your order number and clear photographs of the product received. Our team will review the issue and guide you through the next steps.

Can I return a product?

Eligible products may be returned according to our Returns & Refund Policy. Please review the policy before requesting a return.